Your phone will use it's built in GPS to acquire the Longitude and Latitude. Based on your phone's settings you will be prompted to allow access to share your location with the site. Choose to allow access. Depending on the phone and how it acquires your location, this may take a few moments. Search GPS requires access to your phones GPS and must be enabled. Phone or Ticket Lookup only requires a data connection.
Lookup Tickets to Display
Active Only/30 Days: Active Only Display is set by default. This selection will only display tickets that are currently valid. 30 Days Display will display the past 30 days of tickets which includes expired tickets. In the Display listing of the tickets, if a ticket is expired, it will be highlighted in RED.
Buffer: Select your ticket search buffer range, (250 feet is the default and is recommend). This value is used to display any tickets from your current GPS position.
Search GPS: Press the GPS Search button and you will be sent to Search Results page that lists all tickets within the buffer area from your GPS coordinates. Green tickets indicate all members have responded to the ticket. Red tickets indicate the ticket is no longer valid and has expired.
Allows you to search for a ticket based on the ticket number or company phone number. Enter a ticket number OR your company's 10 digit phone number into the Phone or Ticket # box and press Search Phone/Ticket #. You will be sent to Search Results page that displays the ticket or tickets.
GPS Not Working / Properly Locating
If the GPS is not working most likely a setting is turned off. Each phone is different and some have multiple places to check, for settings.
Start by going into the phone's main settings and look for Location and/or Security Settings. Some phones provide two ways to locate you with GPS. One based off the cell towers your phone is using, and one based off your actual GPS device in the phone. Ensure both are turned on. (Note: having the GPS always on can drain the phone's battery, if you don't plan to use the GPS often, remember to turn it off after using the site)
Once the phone's GPS unit is turned on, open your browser, and open the browser settings. Most of them have settings to block providing location information to sites. Ensure the blocker is turned off. Even if turned off you will still be prompted for authorization from any site asking for your location, so it's safe to do this.
Your GPS should now be working on the site.
This page will list the tickets found from your selected search method. Tickets displayed in BLACK indicate a valid ticket. GREEN ticket numbers indicate all positive responses have been entered. GREEN tickets do NOT guarantee the ticket has cleared, please check each response code to ensure the ticket has cleared. RED ticket numbers indicate an expired ticket. These expired tickets will only appear if you had selected 30 Days in the Lookup Tickets to Display screen.
To display ticket details including responses and excavation map, click on the ticket number.
This page will display responses for all ticket members, ticket detail information, and a map of the excavation site. An expired ticket will be identified with the Expires On Date in RED.
In the Map page, the map may not display current landmarks and accuracy and should only be used to represent a depiction of the area of excavation. The Blue polygon represent the excavation area.
11 Marked; abandoned utility lines may be in area
12 Marked up to privately owned utility; contact private utility owner for locate
13 Marked up to privately owned utility; contact private utility owner for locate. Abandoned utility lines may be in area.
30 No Conflict; utility is outside of stated work area.
31 No Conflict; utility is outside of stated work area. Abandoned utility lines may be in area.
32 No conflict; privately owned utility on property. Contact private utility owner for locate.
33 No conflict; privately owned utility on property. Contact private utility owner for locate. Abandoned utility lines may be in area.
40 Agree to meeting as proposed by excavator
41 Mutually agreed to alternative meeting time and location
50 Installation records, maps or other documents have been provided
51 Records or information regarding private sewer laterals have been provided.
52 Records regarding private sewer laterals have been provided on an accessible electronic system.
53 Agreed to an on-site meeting to provide additional information regarding private sewer laterals.
60 Locator and excavator agreed and documented marking schedule.
70 Critical facility marked. Locator or utility operator must contact excavator and must be present during excavation
71 Critical facility not marked; locator or utility operator must contact excavator and must be present during excavation.
80 The status of the utility line has been determined to be abandoned.
81 Mutually agreed to an alternative time to determine if the utility line is abandoned.
82 The utility line in question does not belong to this operator.
90 Locator could not gain access to property; locator will contact excavator.
91 Incorrect address information; please call Miss Utility and provide correct information.
93 Scope of work is too large; please call Miss Utility to reschedule.
94 Location of proposed work is unclear; please call Miss Utility and provide the specific location on a new ticket.
96 No response required from this terminal
97 Extraordinary circumstances exist.
888 Ticket has been cancelled
999 Has not responded